Last updated: Nov 4, 2023
Thank you for shopping at FluffyNut Foundation.
If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
————–
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
———–
For the purposes of this Return and Refund Policy:
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Public Charitable Trust, G1, No. 38, Tawakkal Court,
Davis Road, Bangalore – 560084.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to FluffyNut Foundation, accessible from
[fluffynut.org](fluffynut.org)
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 10 days in case of damaged or defective goods.
The deadline for cancelling an Order is 10 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
* By email: fluffynut.foundation@gmail.com
We will reimburse You no later than 14 days from the day on which We receive
the returned Goods.
We will use the same means of payment as You used for the Order, and You will not incur any fees for such
reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
* The Goods were purchased in the last 10 days
* The Goods are in the original packaging
The following Goods cannot be returned:
* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion
may not apply to You if it is not permitted by
applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:
G1, No.38, Tawakkal Court, Davis Road, Bangalore – 560084
We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: fluffynut.foundation@gmail.com